Hi all,

Is it just me or is RO-Man absolutely impossible to contact???
I have tried to telephone for nearly 3 weeks now and their number is constantly busy with a message saying 'all our operators are busy, call back later' after placing an order for 300 quids worth of equipment all I have received is two 'we are out of stock' emails, just panicking a bit as I'm desperate for the parts I ordered.

Sorry my first post is a negative one but I don't fancy losing my money or customers.
Is anyone else getting the run around from them?

Thanks in advance, Rob.

I hope my worries are unfounded 

The only time I got through to them was when I needed a price for a 40-40 system and the price said call, so I emailed them and they rang me back within two minutes (on a number witheld phone) so they were busy until they thought they were missing an order.

This is when I ordered a merlin plus other bits and haven't been able to speak to anyone since (funny they didn't say they were out of stock when I ordered)

I've always been a straight up guy and paid up front for everything but RO-MAN are doing themselves no favours, cos the next step is a claim back from Visa.

Thanks for listening to a miserable old git venting 

Rob.

m8 of mine ordered his resin off them about 4wk ago.no prob took his money and then they sent him email saying out of stock.so after 4wk he then sent email back cause he couldnt get them on the phone.
he asked for his money back,it took them a wk to credit his account.

seem like they are fellin there customers