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Question: How many customers have you lost this year due to non collection?
1-2
3-5
6-10
More than 10
None

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Author Topic: Loosing customers  (Read 1292 times)
stuart mci
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« Reply #25 on: January 06, 2012, 10:30:07 PM »

to be honest they aren't bad usually, I find the worst is young family's with young kids and a mortgage, you can hear them rattling the kids money jars to get the money sometimes, again not all just most Cheesy

my favourite jobs are pensioners, but they die on you sometimes but they don't usually owe so not to bad
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mikes window cleaning
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« Reply #26 on: January 06, 2012, 10:36:21 PM »

thats the good thing about pensioners its traditional to have a windy and keep up with the bill  Grin

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donrov
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« Reply #27 on: January 06, 2012, 10:46:03 PM »

I love the pensioners.They always have the money put to one side on the worktop.It doesn't get touched till you collect.
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k j
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yes it is 6 weeks already


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« Reply #28 on: January 06, 2012, 11:06:19 PM »

 Smiley Me Too , pensioners are the best payers by far.Single mums the worst, i've had them draw the curtains and hide.
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stuart mci
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« Reply #29 on: January 06, 2012, 11:13:33 PM »

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Smiley Me Too , pensioners are the best payers by far.Single mums the worst, i've had them draw the curtains and hide.

have you had the kid come to the door and the over loud whisper, tell him I am no in Grin to which I whisper back tell her I am no deaf
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mikes window cleaning
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« Reply #30 on: January 06, 2012, 11:18:28 PM »

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Smiley Me Too , pensioners are the best payers by far.Single mums the worst, i've had them draw the curtains and hide.

have you had the kid come to the door and the over loud whisper, tell him I am no in Grin to which I whisper back tell her I am no deaf

yes this year inperticular  i hope this years not the same 
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k j
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yes it is 6 weeks already


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« Reply #31 on: January 06, 2012, 11:24:52 PM »

 Smiley Yes i've had that kid peer through the curtains and say he's still there mum  Sad
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chip
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« Reply #32 on: January 06, 2012, 11:56:44 PM »

oh them collecting days, remember them well! buy yourself some envelopes, put a payment slip in, and shove em through the door. end of. i collect about half hour a month now, miles better and that type become a distant memory Grin
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mikes window cleaning
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« Reply #33 on: January 07, 2012, 12:01:09 AM »

what about you bank chip   is it a business account
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stuart mci
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« Reply #34 on: January 07, 2012, 12:03:42 AM »

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oh them collecting days, remember them well! buy yourself some envelopes, put a payment slip in, and shove em through the door. end of. i collect about half hour a month now, miles better and that type become a distant memory Grin

tried it mate nearly went bust Cheesy I have a fair few converted but some areas it just doesn't work, the juice man collects the wheelie bin man collects, the milk man etc. I very rarely have problems now though
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mikes window cleaning
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« Reply #35 on: January 07, 2012, 12:11:06 AM »

mmmm interesting beleive it or not even the richest on my round dont do paypal because there layers and they do cases everyday for fraud for paypal                              cash only no receipt whats going on
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chip
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« Reply #36 on: January 07, 2012, 12:21:01 AM »

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what about you bank chip   is it a business account

no, personal. business accounts are ludicrous. i don't get penalized for multiple cheques, but i know some do
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mikes window cleaning
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« Reply #37 on: January 07, 2012, 12:24:33 AM »

thanks chip iam changing the way my business works  Grin
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chip
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« Reply #38 on: January 07, 2012, 12:26:50 AM »

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oh them collecting days, remember them well! buy yourself some envelopes, put a payment slip in, and shove em through the door. end of. i collect about half hour a month now, miles better and that type become a distant memory Grin

tried it mate nearly went bust Cheesy I have a fair few converted but some areas it just doesn't work, the juice man collects the wheelie bin man collects, the milk man etc. I very rarely have problems now though

you lose a few, i'll give you that, some good uns as mike says, but mostly the dregs who don't want to pay in any fashion.
try selling it from their point, payment at their convenience not when you call in tne middle of dinner and they have to route through the house for money while snap is going cold! big leveller food Grin
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chip
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« Reply #39 on: January 07, 2012, 12:34:19 AM »

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thanks chip iam changing the way my business works  Grin


i never said my business works Grin

seriously though, how can it be anything but greed to charge for depositing money with the bank when they profit from you for depositing it? bonkers! they wanted 6 quid a month just to have a business account, then charge for cheques, and i dare say it would'nt end there
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taffy!
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« Reply #40 on: January 07, 2012, 12:38:02 AM »

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to be honest they aren't bad usually, I find the worst is young family's with young kids and a mortgage, you can hear them rattling the kids money jars to get the money sometimes, again not all just most Cheesy

my favourite jobs are pensioners, but they die on you sometimes but they don't usually owe so not to bad
yes I had one die on me last month..... very sad she was a dear old lady Angry
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mikes window cleaning
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« Reply #41 on: January 07, 2012, 12:40:36 AM »

yes i know i had a business account 5 years back exacly what your saying closed it down iam going to try current account bank transfers see how it goes  got to go fella   working tomoz   good luck
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chip
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« Reply #42 on: January 07, 2012, 12:45:22 AM »

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to be honest they aren't bad usually, I find the worst is young family's with young kids and a mortgage, you can hear them rattling the kids money jars to get the money sometimes, again not all just most Cheesy

my favourite jobs are pensioners, but they die on you sometimes but they don't usually owe so not to bad
yes I had one die on me last month..... very sad she was a dear old lady Angry

early last year i had an old lady commit harry carry, she was lonely. dreadfull
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stuart mci
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« Reply #43 on: January 07, 2012, 01:26:45 AM »

on a more cheerful note, don't you love watching customers grow up, or there kids, I do a nice house, lovely customer pays on the day or internet same day, and today I was looking at a cheerful young lass playing and waving through the patio doors and a young baby in her mothers arms, when I started the job she had no kids and was just married, time fly's I thought she was new customer Cheesy

nothing to do with losing customers sorry peter
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