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ESCORTTDI
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« on: January 03, 2012, 06:15:08 PM »

pump knacked up before xmas...  ordered one from a company in grimsby..... .. when i was ordering  it asked do i need special delivery 2/3 days ......£6  there was no other option.... so i took it.......  i foned the next day  an said i dont need it on special delivery... so could they ajust price for postage they could nt and would nt................  when i opened the box today the pump looked older than the one that id been using... the stainless  steel casing was all dirty looking     an also the bracket on back was bent.........  foned them today.....  told them this........ did nt get anywhere near a satisfactory awnser................. could of happened in transit from america...........

i aint buying a bloody thing of them..... and would ask u boys to try an buy elsewhere



           
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ronnie B
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« Reply #1 on: January 03, 2012, 06:18:26 PM »

Well hoo r they?
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liphook
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« Reply #2 on: January 03, 2012, 06:27:30 PM »

name and shame, thats what these forums are for
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KeirM1977
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« Reply #3 on: January 03, 2012, 06:44:39 PM »

Lots of cowboys about like in any industry. I agree, name and shame to get rid of these con artists !
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chip
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« Reply #4 on: January 03, 2012, 07:12:27 PM »

was it a good price? does it work? they'd be the most important things for me! if i got it for a good bit less than elsewhere and only lost an extra couple of quid on p&p, i'd live with a tatty looking shell, if the workings are fine Smiley Huh?
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THIS IS THE WORST FIRM I'VE EVER WORKED FOR!
ESCORTTDI
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« Reply #5 on: January 03, 2012, 07:16:19 PM »

grimsby should narrow it down
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chip
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« Reply #6 on: January 03, 2012, 07:24:21 PM »

 Huh?
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mikes window cleaning
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« Reply #7 on: January 03, 2012, 07:31:44 PM »

pure rip  off complain again  Shocked
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the future is in the water unless theres a drought
blue monkey
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« Reply #8 on: January 03, 2012, 08:01:10 PM »

just name them
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mikes window cleaning
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« Reply #9 on: January 03, 2012, 08:07:21 PM »

yes i agree freedom of speech and all that Cool
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the future is in the water unless theres a drought
dazmond
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« Reply #10 on: January 03, 2012, 08:27:46 PM »

im sure pure freedom will sort it for you mate.ive always found them helpful with great customer service and good products.



regards


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ESCORTTDI
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« Reply #11 on: January 03, 2012, 09:41:52 PM »

ive challanged the gink to go on the jezza kyle show............. he declined................ not sure if it was the lie detecter or   OUR GREAME he was scared of
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kempy
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« Reply #12 on: January 03, 2012, 09:52:29 PM »

always been spot on for me
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karlosdaze
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« Reply #13 on: January 03, 2012, 10:21:31 PM »

Can you take a photo & show us the product that was sent?
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daservices
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« Reply #14 on: January 03, 2012, 10:23:53 PM »

There will be a manufacturing date on the pump so should have been manufactured last year if new.
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cleanerman170764
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« Reply #15 on: January 03, 2012, 10:25:59 PM »

i've never had a problem with them, had quite a bit of stuff of them and been to warehouse a couple of times,always had first class service, maybe you caught them on a bad day. Hope you get it sorted out.
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stuart mci
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« Reply #16 on: January 03, 2012, 11:04:40 PM »

that is pure mental, oh well you have the freedom to shop elsewhere in future Grin

doesn't sound good though, but the J kyle challenge is funny Grin
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chip
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« Reply #17 on: January 03, 2012, 11:28:03 PM »

and believable with him Grin
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Simon@ Clearview contractors
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« Reply #18 on: January 04, 2012, 01:03:14 AM »

Well if it's true what's been said here(abd I've no reason to doubt the OP) it's not on...

This company is supposed to be built on a background of good customer service(it's been mentioned on here many times over the years).

I'd like to see some pics of the pump or hear a defence from the Grimsby company because right now IMHO their reputation is in tatters!
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pootwo
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« Reply #19 on: January 04, 2012, 09:07:45 AM »

who in vented ther troly Huh? wos it the one who left with illhealth ?
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5 star
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« Reply #20 on: January 04, 2012, 09:58:49 AM »

Ahh the company in Grimsby ....... something smells fishy  Cheesy
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sean
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« Reply #21 on: January 04, 2012, 11:05:00 AM »

i had a pump of them 5 years ago and i was having problem with it after 6 month i phoned them and was told t sounds like the presure switch and was to send it back.
i got it back 1 week later in working order with a bill for £38.00 for a new presure switch i was raging as i thought it should of been coverd by the garuntee, Huh?
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the boss
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« Reply #22 on: January 04, 2012, 03:01:07 PM »

you will find out most off the window cleaning companys dont give a long warranty with your gear and if they do its like trying to get blood out off a stone when you want it fixing  Angry Angry Angry
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bailey
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« Reply #23 on: January 04, 2012, 04:22:47 PM »

photos or it never happened. Smiley
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is that a month already no i,am 2 weeks late
kirky
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« Reply #24 on: January 04, 2012, 04:43:55 PM »

got to say pure freedom have always been spot on ,i had a problem with a booster pump a while ago,it was a friday and they wernt open again  till monday,i explained i urgently need the pump sorting before then as i had no water,the bloke opened up for me on the saturday morning and sorted the problem with no charge...ok i realise they can't keep everybody happy but they always have supplying and sorting stuff out for me  Wink
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